By accessing or using HapiGenes.com, you confirm that you are at least 18 years old (or have obtained parental or legal guardian consent if you are under 18) and that you have read, understood, and agreed to abide by these Terms.
HapiGenes.com provides access to DNA testing services and genetic analysis tools. Our Services allow users to purchase DNA test kits, receive genetic reports, and access health and wellness insights based on their genetic data. Hapi Genes facilitates access to testing services provided by
To access certain features, you may need to create an account. When registering: • You must provide accurate, complete, and up-to-date information. • You are responsible for maintaining the confidentiality of your login credentials. • You agree not to share your account credentials or allow unauthorized use. • You accept responsibility for all activities that occur under your account. If we detect unauthorized activity, we reserve the right to suspend or terminate your account.
Your privacy is our top priority. By using our Services, you consent to our Privacy Policy, which outlines how we collect, use, and protect your personal and genetic data. Key aspects include: Confidentiality: Your genetic data will be stored securely and will not be sold or shared without your consent. Data Security: We implement strict security measures to prevent unauthorized access. Anonymization: Users may opt for pseudonymous registration to further protect their identity. For full details, please review our Privacy Policy
Hapi Genes provides wellness-focused DNA testing and not medical diagnostic services. The results from our Services are for informational and educational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Genetic predispositions identified do not guarantee the development or absence of any condition. We recommend consulting a licensed healthcare professional before making any health or lifestyle decisions based on genetic results.
All orders placed on HapiGenes.com are subject to acceptance and availability. Payments must be made at the time of purchase using approved payment methods listed on our platform.
• DNA Test Kits: Due to the nature of genetic testing, all purchases are final and non-refundable once the DNA kit has been shipped. • Failed or Inconclusive Tests: If your sample cannot be processed due to quality issues, Hapi Boss Pte Ltd may, at its sole discretion, provide a replacement kit for a one-time fee of SG$150 nett. This fee is implemented to partially offset the costs associated with reprocessing and logistics, ensuring continued service accessibility for our clients.
By using our Services, you agree NOT to: • Provide false, misleading, or fraudulent information. • Use our Services for unlawful or unethical activities. • Attempt to access or manipulate another user's genetic data. • Copy, modify, or distribute any content from our platform without permission. • Engage in behavior that violates applicable laws, intellectual property rights, or third-party agreements. Violation of these Terms may result in account suspension, legal action, or permanent banning from our Services.
All content, trademarks, branding, and intellectual property associated with Hapi Genes and HapiGenes.com belong to Hapi Boss Pte Ltd or its licensors. You may not reproduce, distribute, or commercially exploit any material from our Services without explicit written permission.
To the fullest extent permitted by law, Hapi Genes and Hapi Boss Pte Ltd shall not be held liable for any: • Direct, indirect, incidental, special, or consequential damages arising from the use of our Services. • Health, financial, or personal decisions made based on genetic test results. • Unauthorized access, data breaches, or loss of personal data beyond our reasonable control. • Delays or failures caused by third-party service providers, force majeure events, or system malfunctions. By using our Services, you acknowledge and accept these limitations of liability.
Hapi Genes reserves the right to suspend or terminate your access to our Services at any time if: You violate these Terms of Service. We suspect fraudulent or unlawful activity. Our Services undergo significant operational changes. Users may also request account deletion by contacting customer support.
These Terms are governed by the laws of Singapore. In the event of a dispute: • We encourage informal resolution through our support team. • If unresolved, disputes shall be settled through binding arbitration in Singapore. • Users agree to waive their right to participate in class-action lawsuits related to our Services.
Hapi Genes may update these Terms periodically. Any modifications will be posted on our website with an updated "Effective Date." Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.
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